FAQS

SHIPPING OPTIONS

SHIPPING TIME

We ship items everyday Monday - Friday. We ship within 1 business day of receiving a cleared payment.

SHIPPING OPTIONS

USPS First Class Mail | Standard Shipping | 1-3 Business Days

USPS Priority Mail | Expedited Shipping | 1-3 Business Days *Ensures arrival within 3 business days 

USPS Priority Mail Express | Overnight Scheduled Delivery 

WORLDWIDE 

USPS First Class International 

USPS Priority Mail Express International 

RETURN POLICY 

RETURNS

  • In order to receive a full refund, please return your item(s) within 5 business days of the received date. 

EXCHANGES (if applicable)

  • If you would like to exchange an item for store credit, please contact sales@thediamondhanger.com.

RETURN SHIPPING

  • The buyer is responsible for return shipping costs. Shipping costs are non-refundable.
  • Please take note of your return tracking number to follow its progression.  We are not responsible for lost or damaged packages.

REFUNDS

  • Refunds are processed within 5 business days of your return's arrival. We will process your refund exactly the way that we received your payment.

ITEM CONDITION

100% Authenticity Guaranteed! 

Over 99% of our items are in excellent condition. We do our best to thoroughly examine our items prior to listing. We search for any flaws including: discoloration, staining, tears, fabric fraying ect. If we find any flaws, they will be listed in the description of the item.


 

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